Procurement Module - Customer Inquiry Processing

The focus of this function is to process the customer inquiries originated from the Sales Force module. As there's separate listing to track inquiries sent to the suppliers, users should make use of this listing to ensure customer inquiries are responded promptly.

In the customer inquiry processing page within the Procurement Module, users are able to track all response status, quotation etc from the suppliers with respect to each of the customer inquiry. Sometimes, a customer inquiry could be routed to the supplier more than once, these duplicated requests of quotation to the supplier will also show. Users could click on the "Process" hyperlink to pull out a window that shows responses from various suppliers, and they could choose the quotations from the suppliers, indicate the selling price etc.