Customer Product Inquiries

To record a customer inquiry, the user would need to perform the following:

1) Select a customer account

2) Specify the date that the customer expect an answer

3) Specify a delivery date if the customer require those products before a certain date.

When adding the items or details of the enquiries, the user needs to specify the item name, and their own remarks.  The description  field could be used to key in product description in foreign currency. In order to help the salesman better identify the details and the specifications of the product, they can use the "Add Item Help" button to specify the product name and description by using the pre-configured categories. Most of the time, as product pricing may depends on volume, users should specify the quantity required by the prospective customers so that it would be easier for the procurement department to obtain quotations and source for the products subsequently.